We have consistently been an industry leader with a 99.5% customer satisfaction rate. Our passionate and highly skilled team of over 100 people, equipped with innovative production processes and equipment, provides the highest quality printing services.

No one is perfect, but we always strive for perfection. In the unlikely event that we make a mistake, we want you to be at ease. Please notify us within 15 days of receiving your order, and we will handle it appropriately.

Our “Doing Our Best” guarantee makes everything quick and easy:

If any item included in your order differs materially from your final design in terms of printing or embroidery, or is printed on the wrong item, we will remake those incorrect items for you, or provide a full or partial refund upon your request.

If, for any reason, we are unable to correctly reprint or embroider these parts, we will refund you the cost of those parts. The refund will be sent within 1-2 business days after we receive your returned items.

If you choose DHL Express, we will fully refund your postage costs upon return or exchange.

Cancellation

Because your custom item is unique and made just for you, a $20 customization fee applies to each item. If you wish to cancel your order, please email us with your order number and reason for cancellation. If the order has not yet entered production, we will reinstate it for you.

Please note that once your order is submitted, we will begin production of your custom item immediately. If you wish to cancel an order that has already entered production, a $20 restocking fee will apply per item.

All refunds will be the original amount you paid, minus shipping costs and discounts on custom items, except in cases of incorrect shipments. You will receive a confirmation email after your refund is processed; please note that it may take 7-10 business days for the refund to be credited to your account from the date you receive this email, and it may take one billing cycle to see the refund on your bill.

Disclaimer: All sales are final 30 days after the date of receipt.

This is a custom jersey and is not produced or associated with any professional sports brand, league, or manufacturer in any way. Our independently manufactured and designed custom jerseys do not contain any logos or brands of any professional sports league.

Please note that we do not accept returns or refunds for blank products that have been altered or modified for resale. This policy applies to all items that have been altered from their original condition. We advise customers to carefully read this policy before purchasing items intended for alteration and resale.

We reserve the right to modify this policy at any time. Any notice of changes will be posted on this page.